Privacy Policy - FUSO Iraq
Effective Date: 20.05.2026
1. Introduction
FUSO Iraq, operated by Integrated Step Company for General Trading & Commercial Agencies ("we," "our," or "us"), respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website http://www.fuso.com.iq/.
By using our Site, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact details (email address, phone number)
- Company/organization information
- Vehicle preferences and requiremens
- Service inquiries and requests
- Location data (city, region in Iraq)
2.2 Automatically Collected Information
When you visit our Site, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent
- Referring website addresses
- Cookies and tracking technologies data
2.3 Information from Third Parties
We may receive information about you from:
- Mitsubishi Fuso Truck and Bus Corporation (MFTBC)
- Our service partners in Iraq
- Marketing and analytics providers
3. How We Use Your Information
We use the collected information for:
- Providing information about FUSO vehicles (Canter, Fighter, Rosa Bus)
- Processing inquiries about genuine parts and service/maintenance
- Responding to requests for dealership information
- Improving our website and services for the Iraqi market
- Sending relevant updates about FUSO products and promotions
- Complying with legal obligations in Iraq
4. Legal Basis for Processing
We process your personal data based on:
- Your consent (for marketing communications)
- Contractual necessity (to fulfill your requests)
- Legitimate interests (website improvement, customer service)
- Legal compliance (Iraqi regulations)
5. Data Sharing and Disclosure
We may share your information with:
- Mitsubishi Fuso Truck and Bus Corporation (for product support and warranty purposes)
- Authorized FUSO service centers in Iraq
- Our subsidiaries and affiliates within Integrated Step Company for General Trading & Commercial Agencies
- Service providers (website hosting, analytics, marketing)
- Legal authorities when required by Iraqi law
**Note** We do not sell your personal information to any third parties.
6. Data Retention
We retain personal information only as long as necessary for:
Fulfilling the purposes outlined in this policy
Complying with legal requirements in Iraq
Resolving disputes and enforcing agreements
7. Your Rights (Iraqi Data Subjects)
Depending on applicable Iraqi laws, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to certain processing
- Withdraw consent for marketing
- Request data portability
To claim any of the mentioned rights, contact us at [contact email/address].
8. Cookies and Tracking Technologies
Our Site uses cookies to:
- Enhance user experience
- Analyze website traffic
- Remember preferences
- Provide relevant content for Iraqi users
You can control cookie settings through your browser preferences.
9. International Data Transfers
As part of the global FUSO network, your information may be transferred to:
- Mitsubishi Fuso Truck and Bus Corporation in Japan
- Daimler Truck AG in Germany
- Other countries where FUSO operates
We ensure appropriate safeguards for international transfers.
10. Security Measures
We implement appropriate technical and organizational measures to protect your personal data, including:
- Secure servers and encryption
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
11. Children's Privacy
Our Site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
12. Third-Party Links
Our Site may contain links to:
- Mitsubishi Fuso Truck and Bus Corporation website
- FUSO global resources
- Iraqi automotive authorities
- Service partner websites
**Note** We are not responsible for the privacy practices of these third-party sites.
13. Changes to This Policy
We may update this privacy policy periodically. The "Last Updated" date at the top indicates when revisions were made. We encourage you to review this policy regularly.
14. Contact Information
For privacy-related inquiries, please contact:
ISC General Trading & Commercial Agencies – Limited Liability
Baghdad - Karrada - Street 42 - Intersection 904-40
Email: fuso-baghdad@mtc-iraq.com
Phone: +9647721197755