Cookies Policy - FUSO Iraq

Effective Date: 20.05.2026

1. Introduction and Legal Basis

This Cookies Policy explains how Integrated Step Company for General Trading & Commercial Agencies ("we," "our," or "us"), as the authorized FUSO dealer in Iraq, uses cookies and similar tracking technologies on our website in compliance with Iraqi data protection principles and relevant governance frameworks.

Our use of cookies is guided by:

Iraqi constitutional privacy protections
Telecommunications and internet regulations under the Iraqi Communications and Media Commission (CMC)
General principles of data protection recognized in Iraqi jurisprudence
International best practices adapted to the Iraqi context

2. What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us:
- Remember your preferences and settings
- Understand how Iraqi users interact with our FUSO vehicle content
- Improve website performance for users across Iraq's regions
- Provide relevant information about Canter, Fighter, and Rosa Bus models

3. Types of Cookies We Use

3.1 Essential Cookies (Strictly Necessary)

These cookies are necessary for the website to function and cannot be switched off. They include:

- Session management for Iraqi users
- Security features to protect against unauthorized access
- Load balancing across Iraqi internet infrastructure
- Compliance with Iraqi regulatory requirements
Legal Basis: Legitimate interest in providing secure, functional website services to Iraqi users.

3.2 Performance Cookies

These cookies help us understand how visitors from different Iraqi governorates use our site:
- Traffic source analysis within Iraq
- Website performance metrics on Iraqi networks
- Error reporting and technical issue identification
Legal Basis: Legitimate interest in website optimization for Iraqi users.

3.3 Functionality Cookies

These enable enhanced features for Iraqi users:
- Language preference storage (Arabic/English/Kurdish)
- Regional display settings for Iraq
- Vehicle configuration preferences
- Service center location memory
Legal Basis: User consent and legitimate interest in personalized experience.

3.4 Targeting/Advertising Cookies

These cookies may be used to:
- Show relevant FUSO vehicle information to Iraqi businesses
- Measure campaign effectiveness within Iraq
- Limit ad frequency for Iraqi users
- Understand cross-device usage patterns in Iraq

Legal Basis: Explicit user consent required under Iraqi privacy principles.

4. Third-Party Cookies

We may use cookies from trusted partners operating in compliance with Iraqi regulations:

- Google Analytics: Configured with IP anonymization for Iraqi users
- Social media platforms: For sharing FUSO content within Iraq
- Service providers: Operating under data processing agreements compliant with Iraqi requirements

5. Iraqi-Specific Cookie Management

5.1 Consent Mechanism

As an Iraqi website operator, we provide:

- Clear cookie banner upon first visit
- Granular consent options by cookie category
- Easy withdrawal of consent at any time
- Arabic-language explanations of cookie purposes

5.2 Browser Controls

Iraqi users can manage cookies through:

- Browser settings (Chrome, Firefox, Safari, etc.)
- Private browsing modes
- Cookie deletion tools
- Security and privacy settings adjustments

5.3 Mobile Device Management

For users accessing via Iraqi mobile networks:

- App-specific privacy settings
- Device-level advertising controls
- Location service management

6. Data Protection Under Iraqi Governance

6.1 Data Minimization

We collect only necessary cookie data for:
- Website functionality for Iraqi users
- Service improvement within Iraq
- Legal compliance with Iraqi regulations

6.2 Storage Limitations

Cookie data is retained only as long as necessary:
- Session cookies: Deleted when browser closes
- Persistent cookies: Maximum visit  duration retention
- Regular review and cleanup procedures

6.3 Security Measures

We implement appropriate security for cookie data:
- Encryption where applicable
- Secure transmission protocols
- Protection against unauthorized access
- Regular security assessments

6.4 Cross-Border Data Transfers

When cookie data may be processed outside Iraq:
- We ensure adequate protection measures
- We comply with Iraqi data export requirements
- We use only reputable international providers

7. Your Rights Under Iraqi Principles

As a user in Iraq, you have the right to:
- Be informed about cookie usage
- Provide or withdraw consent
- Access information about stored cookies
- Request deletion of cookie data
- Object to certain cookie processing
- File complaints with relevant Iraqi authorities

8. Updates to This Policy

We may update this Cookies Policy to reflect:
- Changes in Iraqi regulations or CMC guidelines
- Technological advancements
- Business needs as FUSO dealer in Iraq
- User feedback from the Iraqi market

Updates will be posted on this page with revised effective dates.

9. Contact Information

For questions about this Cookies Policy or to exercise your rights:
ISC General Trading & Commercial Agencies – Limited Liability
Baghdad - Karrada - Street 42 - Intersection 904-40
Email: fuso-baghdad@mtc-iraq.com
Phone:  +9647721197755
Hours: Sunday-Thursday, 9:00 AM - 5:00 PM (Iraq Time)

10. Iraqi Regulatory References

This policy operates within the framework of:
- Iraqi Constitution (Article 17 - Right to Privacy)
- Communications and Media Commission regulations
- E-commerce guidelines for Iraqi businesses
- General principles of electronic transactions in Iraq